McGill provides email services through Exchange Online, a cloud-based service that is part of McGill's Office 365 package from Microsoft. Students, faculty and staff members, as well as affiliates, have slightly different account settings and access privileges to their email. See table below.
Email address format
|Students||Registered, “active” firstname.lastname@example.org||50 GB|
|Faculty & Staff||Academic Administrative Casual (except those who have an active student account) and Post-doctoral email@example.com||100 GB|
|Affiliates||Non-McGill staff working in association with McGill, such as contractors, lecturers and service providers.|
For more information see Affiliate accounts.
|firstname.lastname@example.org (older accounts)|
email@example.com (newer accounts)
|Alumni||For more information see Email for Alumnifirstname.lastname@example.org||50 GB|
Students who graduate, and employees who retire from McGill can keep their McGill email address and mailbox.
Students who leave McGill without graduating and employees who leave without retiring will lose their McGill email when their status changes. You will be notified approximately one month before your email account is deactivated.
Newly admitted students: You are given a McGill Email Address and mailbox automatically when you confirm your acceptance to McGill. Notification about your McGill Email Address is sent to the non-McGill email address you entered on your application form.
Re-admitted students: Your mailbox will be re-instated once you register for classes.
School of Continuing Studies students: Your mailbox will be created when you register for classes.
Upon employment at McGill, an email box is created automatically. Once your email box has been created, your McGill email address will be listed on Minerva via Personal Menu > Email Addresses. If there is no McGill email address listed, contact the IT Service Desk.
Request account creation: Your sponsor (Manager, Dean, Director, who must be either a McGill faculty or staff member) must submit the request form: Affiliate account creation(s)
When the request is processed, the following will be created:
Request account renewal: Affiliate accounts are usually set to expire each year, and must be renewed by submitting the request form: Affiliate account renewal(s)
For more information, see the article Affiliate accounts.
Your McGill email address is generally the same as your McGill username. Find it in Minerva:
You can access your McGill email any of the following ways:
There is no cost associated with this service. For students, the cost is covered by the IT services portion of your student fees.
This service is available 24 X 7, except during scheduled and unscheduled maintenance. Check the home page of the IT Support site for announcements regarding service interruptions.
View more FAQs on Exchange Online (Email on Office 365)
Your McGill Email Address is one of the official means of communication between the University and you; please ensure you check your McGill email regularly. Students, please see the University's policy on E-Mail Communication with Students.
In Exchange Online (Office 365), for each message, you can send a single message to a maximum of 500 recipients, and you can send to a maximum of 10,000 recipients within a 24-hour period.
Each recipient listed in the To, Cc or Bcc fields is counted as a separate item, whereas an email sent to a group or LISTSERV is only counted as one item. If you need to send emails to large audiences, you may want to manage distribution lists via LISTSERV or email-enabled Active Directory groups in Exchange. See Email distribution lists.