OVERVIEW
Target audience: McGill community members who have phones/tablets or devices that support remote wiping
Note for McGill faculty and staff: Your mobile device may contain information about people and departments at McGill that could pose a security threat if it were to fall into the wrong hands. Following the procedure below minimizes the risk.
If your device accesses McGill email using the Outlook app, then only Outlook data (email, contacts, meetings) will be erased.
Remote wiping is only possible if your data plan is still active. DO NOT call your phone/data provider to cancel your data plan until the data wipe is complete. Only Outlook data (email, contacts, meetings) will be erased.
- Log in to Outlook on the web (OWA).
- Click General (gear icon) and select "Mobile devices".
- Choose the phone or table that you want to wipe.
- Click the eraser/device icon.
- Click OK to confirm.
- (optional) Click the Remove icon if you will no longer be using this device.
Wait for a message confirming the successful wipe. You may now contact your service provider to cancel your plan if you wish to do so.
ADDITIONAL REFERENCES: