Set up McGill email on your iOS device (Phone, iPad, or iPod Touch)


OVERVIEW

Target audience: Anyone using an iOS device to access their McGill email.

Follow the instructions below to set up your McGill Exchange Online account (Email on Office 365) on your portable iOS device. Find instructions for other devices in the Index of email setup instructions

Note that on the iPad many of the screenshots below appear on the right side of the two-column screen.

In this article:

Configuring the Outlook app for iOS

The Outlook app from Microsoft is the recommended way to get your McGill email on iOS devices. It is the only app that gives you the full features of Outlook, and supports Two-Factor Authentication, which is required for students, faculty and staff.

note

NOTE:

Outlook supports the current iOS version and two lower versions; if you are running a version that is three behind the latest release, you may no longer receive updates for the Outlook app.

To configure the Outlook app for McGill email:

  1. Download and install the Microsoft Outlook App on your iOS device.

    Download Microsoft Outlook app

  2. Enter your McGill email address (the same as your McGill Username unless you have created an alias); then click Sign in with Office 365.

    Enter your McGill email address

  3. You will be brought to McGill's sign-in page. Enter your McGill password and click Sign in.

    Sign in

  4. If prompted to accept notifications from Outlook, click Allow.

    Allow notifications

  5. If your McGill account is enabled with Two-factor authentication (2FA) you may be prompted to enter your second method of authentication (i.e., acknowledge a notification or enter a code sent to your device).


You should now start seeing your McGill emails.

You can click the Filter button to view emails based on various attributes. The Focused Inbox is a feature that automatically learns from your behavior, moving emails you don't usually open into the "Other" tab.

 

Configuring the Mail app for iOS

The Outlook app from Microsoft is the recommended way to get your McGill email on iOS devices, but you may also configure the Mail app for McGill email.

To configure the Mail app:

  1. Go to Settings.

    Settings

  2. Choose Mail.

    Mail

  3. Select Accounts.

    Accounts

  4. Select Add Account.

    Add Account

  5. Choose Exchange.

    Exchange

  6. Enter the following information on the Exchange account information screen:

    Email address and Description

    Once you have filled in the information, tap Next.

  7. You will be prompted to Sign in to your "mcgill.ca" Exchange account using Microsoft. Choose Sign in.

    Sign In

  8. On the McGill sign in page (adfs.mcgill.ca), your McGill Username will already be filled in. Enter the Password associated with your McGill Username and tap Sign in.

    Office 365 sign in

  9. If your McGill account is enabled with Two-factor authentication (2FA) you may be prompted to enter your second method of authentication, i.e., acknowledge a notification, or enter a code sent to your device.

  10. You should now see the Exchange screen, where you can select the apps you want to use with your McGill Exchange account (Mail, Contacts, Calendars, etc.). Tap Save to complete the setup. 

    Contacts, Calendars, Reminders

Your McGill Exchange account is now configured. You may wish to modify the sync settings to keep more (or less) Exchange data on your device.

Remove McGill email on iOS

To remove a McGill email account:

  1. Open Settings.
  2. Click Mail then Accounts.
  3. Choose Exchange. Make sure you are selecting an @mcgill.ca or @mail.mcgill.ca account.
  4. Click Delete account, then confirm by clicking Delete from my iPhone.

references

ADDITIONAL REFERENCES: