Service overview
McGill's Information Security team is responsible for the security architecture of McGill's networks and connected services and computer systems. Our objective is to protect systems from penetration, contain the damage if there is a compromise, and coordinate efforts toward recovery.
Regulate access privileges: Due to the interconnectivity of IT systems and networks, it’s crucial to ensure that those who should have access are able to connect, and conversely, those who should not be able to access McGill systems cannot access to them. A variety of tools and processes are required to implement and manage appropriately layered security solutions, from encryption to the implementation and support of sophisticated firewalls.
Prevent vulnerabilities and attacks: Proactive work is done to ensure that systems and networks within McGill are adequately protected. This work includes informing the community of major threats and vulnerabilities, performing audits, and providing consultation.
React to any security breaches: Information Security investigates security incidents and infractions of the Policy on the Responsible Use of McGill IT Resources. They handle complaints from users and agencies regarding inappropriate actions originating at McGill. Potential consequences resulting from such infractions or complaints are determined in collaboration with McGill legal counsel, disciplinary officers, McGill Security Services, and external law enforcement groups.
Provide security awareness, training, and guidance: The Information Security team works in collaboration with other groups at McGill to increase user awareness of security risks, best practices, security-related policies and standards, and promote personal and community cybersafety.
Who can use it
All McGill students, employees and staff who use McGill University services benefit from the work done by the Information Security team.
How to use the service
The IT Knowledge Base Security category provides a wide selection of articles on best practices to help you stay cybersafe, and additional articles for system administrators looking to secure their systems and networks.
- Learn about available cybersecurity training
- Report suspicious emails
IMPORTANT:
All users of McGill IT resources, including, but not limited to, data, cloud services, software, hardware, networks, voice communications systems, internet of things (IoT) and devices, and the services that make use of any of these resources are subject to the Policy on the Responsible Use of McGill IT Resources.
The policy applies to anyone who uses a McGill IT resource, whether it’s your own personal device, or a McGill-managed one.
Cost
There is no cost associated with this service. If you are a student the costs are covered under your student fees.
Availability
Network security is available 24 X 7.
Frequently asked questions
- How can I protect my personal devices from cybersecurity threats?
- How do I report suspicious emails?
- How do I report security incidents?
- How can I find out if there are any security threats or phishing alerts that are of concern to the McGill community? Check the Announcements & alerts block at the bottom of the IT Services home page.
- Take the Cyber Security Essentials Training course
Best practices & policies
The IT Knowledge Base Security category provides a wide selection of articles on best practices to help you stay cybersafe, and additional articles for system administrators looking to secure their systems and networks.
To learn about IT Policies, Standards, Guidelines and Directives, visit https://www.mcgill.ca/it/it-policies
Visit McGill's Secure your Journey website at https://www.mcgill.ca/cybersafe/.
Support
Contact the IT Service Desk at 514-398-3398 for immediate help.
Some common examples of IT security incidents include:
- User or resource account compromise,
- McGill website compromised or defaced,
- Work devices infected with malware, viruses or ransomware,
- Unauthorized use or access of McGill resources, devices, and/or data.
If the incident involves bullying, harassment or other potential risks to the health and safety of individuals, please contact McGill Security Services at 514-398-3000 immediately.