McGill IT Services provides support for versions of Windows, macOS, and iOS that are currently and actively maintained by their respective manufacturers. Upon the introduction of a major release, IT Services may not immediately approve or recommend that operating system (OS) version for general use on McGill-owned equipment or IT systems. We will provide information concerning any known incompatibilities or issues, as required.

Please visit the links below for more information about the operating system lifecycles (the period during which an operating system is supported by its manufacturer) for Windows and Mac systems:

• Support information for Microsoft Windows
• Support information for Apple macOS and iOS

NOTE: All other operating systems (including Android, Chromebook and Linux) are supported on a best-efforts basis. As such, we cannot guarantee the resolution of issues related to these systems.