D2 is a file storage and collaboration repository for documents that require a complex or custom workflow, such as legal document approval, integration with scanned documents, archiving and document lifecycle management.
SharePoint online is the new cloud-based solution recommended by IT Services for most document storage and collaboration needs. If you're looking for a new D2 space, consider SharePoint Online as a preferred alternative. Find out more at: SharePoint Online.
We are not currently accepting requests for new D2 spaces, only customized D2 solutions for specific projects.
McGill employees who require D2 workflow and customization features or access to existing D2 spaces.
We are not currently accepting requests for new D2 spaces, only customized D2 solutions for specific projects. See SharePoint Online as an alternative solution.
Access to the space and permissions to view, edit, add and remove content are managed by the Space Coordinator. When users are added to the space they should receive an email invitation with a link to access it. Users sign in with their McGill Username and McGill Password, keeping in mind compatibility with browsers and operating systems (see Frequently asked questions below for more on supported browsers/OS and workarounds).
The URL for D2 is: https://cms.mcgill.ca/D2
Note: If your account is protected by Two-factor authentication (2FA) you may be prompted for your second method of authentication.
This solution is free to all McGill employees.
This service is available 24 X 7, except during scheduled and unscheduled maintenance periods. Scheduled monthly maintenance occurs on the fourth Wednesday of each month, from 9 pm to 6 am the following day. See the full maintenance schedule for all dates.
Check the home page of the IT Support site for announcements regarding unplanned service interruptions.
How is my content protected against data loss in D2?
If you have accidentally deleted a file, you can recover it yourself using the Recycle Bin widget in D2 (refer to section 2.11.4 of the D2 user guide in the section below). All the documents you store in D2 are backed up by an on premises solution for a 1 year period. In case if you are having issues during the process, you can contact the IT Service Desk for assistance.
Training is highly recommend for all D2 Coordinators and Contributors.
User may see this notification error at the bottom-right corner of the screen when they go into D2: "An unexpected error occurred. Please refresh your browser."
This mostly happens if they use the Documents Browser workspace.
There are three workarounds to avoid this error:
For users having issues accessing a space or accessing content in the space, please contact your space coordinator.
To report system unavailability, or if you are unable to log into D2 with your McGill Username and Password, contact the IT Service Desk.