Minerva menu options for student accounts administrators


OVERVIEW

Target audience: Staff who are authorized to view/update student accounts in Minerva. 

Before accessing the Accounts Receivable (AR) Administration Menu in Minerva, you must:

In this article:

This article describes the menu options available on the AR Admin Menu

Search for a student

When accessing items in the AR Admin Menu, you are generally performing tasks on behalf of a student.

  1. When you click on an item, you will be brought to the Search Form.
  2. Select the student by entering their McGill ID, SIN, Last or First Name or other search criteria.
  3. If the student is located, their McGill ID will become a clickable link; click the McGill ID to access their information.
  4. Follow the onscreen instructions or click the HELP link on the top right of the Minerva screen.

AR Admin Menu options

note

NOTE:

Many of the items in the AR Admin menu are restricted to specific individuals/roles.

Use this option ...

To do this ...

Student Fee Information Menu
  • View e-bills - A student's e-bills and account summaries, for all terms or a specific one including charges, payments, reversals, credits and deposits
  • Account summaries - view recent bills, payments, and transactions not yet appearing on a bill
  • Refund Request Menu - create & manage refund requests (access restricted*)
  • Student Tax Menu - tax receipts for tuition fees, health insurance,housing, etc. (access restricted*)
  • Tuition fee/legal status
  • General student profile (academic and personal data) (access restricted*)
  • Student Fee Opt-outs

* These items are restricted to administrative staff who process student account records and communicate with students.

Deceased Address UpdateEnter a Care-of address for a deceased student (access restricted)
Maintain e-Bill Groups and InsertsSet up billing groups to allow students to view their e-bills; attach inserts to e-bills (access restricted)
Guest Access Privileges -
by Student
or by Guest ID

Guest Access Privileges - Update
View and update guest access privileges (permissions given to a student's parent, guardian, or other guest) (access restricted)
uPrint - Campus Printing MenuReview copying and printing charges on a student's account
(access granted to individuals who need this ability, upon request and with internal approval)

 

references

ADDITIONAL REFERENCES: