OVERVIEW
Target audience: Entire McGill community.
Use the instructions below to configure MS Outlook 2016 or Outlook for Office 365 on macOS to access your McGill email.
Important: McGill Outlook email storage capacity reduction starting May 31st 2024
On May 31st, 2024, McGill’s Outlook email storage for all students will be reduced to 20GB to comply with Microsoft’s new Storage quota for its educational sector clients. The Outlook email storage provided to staff or faculty members will not be affected.
If you are a McGill student, please verify your current storage using the instructions in this article: How to check file storage usage in outlook.
If your current storage exceeds 20GB, start by emptying your mailbox’s deleted items. As a secondary step, go through your inbox and all its online storage folders and download any "big" attachments such as videos, PowerPoint presentations or images by saving them to another location using the Save as... option in the attachment drop-down menu and then by Removing them.
Please note: these options are only available on Outlook for PC, not on the online or Mac versions. If you only use these platforms, download the attachments then save/delete the email. (Don't forget to empty the deleted items folder after.)
If you plan on storing those files on OneDrive, be aware that OneDrive's storage will also be adjusted to 20GB starting May 31st. For more information: consult the IT Services announcement on the subject.
NOTE:
McGill email works best with the latest version of Outlook, which all registered students, faculty and staff members are eligible to use. See MS Office 365 Pro Plus for instructions to download and install it.
Steps
- Click on Tools at the top of the screen, then click on Accounts.
- Click on Add Email Account.
- Enter your credentials when prompted:
Email address: firstname.lastname@mcgill.ca or firstname.lastname@mail.mcgill.ca
Password: your McGill password - You will return to the Accounts screen. Simply close that window and access your newly created email account.
NOTE:
You may see a prompt requesting that you allow Outlook to redirect to the Microsoft server to auto-discover your account settings. If you do see this prompt, click Allow and put a check in the box that says Always use my response for this server.
ADDITIONAL REFERENCES: