Set up an Out of Office reply in Outlook app or Outlook on the web


OVERVIEW

Target audience: entire McGill community (anyone using McGill email on Outlook application or on the web)

You can set up Automatic Replies (Out of Office) from Outlook. Out of Office automatic replies are recommended when you're going away on vacation or taking a short leave from work and will be unable to respond to email. Your message will typically state the dates you will be away, and alternative people or groups to contact in your absence.

Note that you can either set up your Out of Office reply in the Outlook application on your desktop or in Outlook on the web; the effect is the same.

In this article:

 

Steps for the Outlook desktop application

Screenshots were taken in Outlook 2016 on Windows 10, but steps are similar for other versions of Outlook.

  1. In Outlook, click the File menu. The Account Information page should be displayed; if not, click the Info tab.

  2. Click Automatic Replies (out of office).

    Account  Automatic Replies

  3. In the Automatic Replies dialog box, select the Send automatic replies option.

  4. If you want to specify a set time and date range, select the Only send during this time range check box; then set the Start time and End time.

    Create auto-reply

  5. In the Inside my organization tab, type the message that you want to send to anyone with a McGill Exchange email account (accounts ending in @mcgill.ca and @mail.mcgill.ca).  

  6. By default, the automatic reply for external emails (emails that do not come from a McGill Exchange email account) is turned OFF. This is to prevent a reply being sent to spam and other unwanted emails. If you want to enable it, click the Outside my organization tab, select the Auto-reply to people outside my organization check box, and select who should receive the message.

  7. Type the message that you want to send to external email senders.

    External replies

  8. Click OK.

  9. Automatic Replies is now turned on.

    To turn it off, press the Turn Off button on the File tab.

    Turn off auto replies

    Alternatively, when you open your Outlook you will see a message at top of the screen letting you know that you that Automatic Replies are being sent. Click the Turn Off button to end Automatic Replies.


Steps for Outlook on the web

Using Outlook on the web, you can set up your Out of Office replies from any computer/device connected to the Internet.

  1. Sign into the Outlook on the web with your McGill Username (email address) and McGill Password.

  2. Follow the steps outlined in this article on the Microsoft support site:  Send automatic (out of office) replies in Outlook on the web

 

references

ADDITIONAL REFERENCES:

  • FAQs on Exchange Online (Email on Microsoft 365)
  • For Listserv members:
    If you are setting up an Out of Office reply and you are a member of one or more listservs, you should also send the NoMail command to each listserv of which you are a member, to temporarily stop receiving messages while you are away. When you return, you can simply send the Mail command to resume receiving messages. See How to use a ListServ for instructions on sending commands.