* About: EndNote (citation management software)


Overview | Who can use it | How to request & access | Cost | Availability | FAQs | Best practices & policies | Training & documentation | Support

Service overview

McGill University holds a campus license for Clarivate's EndNote citation management software. EndNote organizes references (visual, multilingual, PDF) for research and scholarly writing.

EndNote searches online bibliographic databases and creates bibliographies and figure lists. In addition, it includes features such as:

Who can use it

All McGill University full-time faculty, staff, and students can download and install EndNote on their personal computers or on McGill workstations for which they have administrative rights.

How to request & access the service


To install EndNote on a Windows computer:

  1. Review the Windows compatibility and system requirements.

  2. Use your McGill username and McGill password to download the appropriate installer .zip file containing the EndNote software and serial number:
  3. Click OK to save the zip file, then open it once the download is finished.

  4. Click the Extract to or Extract all files link to run the Extraction Wizard. Specific extraction steps may differ based on your OS and what software you are using (e.g., WinRar or WinZip). Copy the product key (provided in the text file) when prompted.
    Note: You must extract all the files before you start the installation process.
  5. When the compressed folders have been extracted, go to the location where they have been saved (which should open automatically for you).

  6. Double-click on EN21Inst.msi to run the software installation. Follow the onscreen instructions.


To install EndNote on a Mac computer:

  1. Review the Macintosh compatibility and system requirements for EndNote.

  2. Use your McGill username and McGill password to download the appropriate installer package:
  3. Double-click the Endnote icon to begin the installation. Follow the onscreen instructions.
Important: Safari browsers do not work well with EndNote. You are advised to download and install the Mozilla Firefox browser.


There is no cost for this software as long as you are a full-time student or staff at McGill. If you are a student, the costs are covered under your student fees.


The service is available 24 X 7.

Frequently Asked Questions

How will I know when a new version of the software is available to me?
The McGill Library posts news about EndNote on its Citation guides page.

For other FAQs, visit the McGill Library's page on EndNote

Best practices & policies

Training & documentation

EndNote training sessions are available from the McGill Library throughout the year.


McGill Library:

If you have an issue with running the software or require assistance using it, you can consult the McGill Library's Getting help with EndNote page.

IT Service Desk:

If you are having issues installing the software, contact the IT Service Desk