OVERVIEW
Target audience: Students
You can use the Instant Messages tool to send and receive instant messages from other members of your course, whether online or offline. The Instant Messages tool is accessed through the envelope icon on the top toolbar of all pages in myCourses.
When you have no new messages, the icon is a plain envelope.
When you have new / unread message, the icon appears with an orange dot.
In this article:
NOTE: For Instructors
Viewing and replying to messages
- Click the envelope icon on the top toolbar.

The author’s name and the first few lines of the text will appear in a drop-down area.
- Click the text to go directly to the message in your Inbox.
- Enter your reply in the text box at the bottom of the window and click Send.
From the Inbox, you can do the following:
- View: Filter the list of messages to show All messages, Unread messages only, or Read messages only.
- Set messages as read or unread: Select the checkbox beside one or more messages and click Set Read or Set Unread to change the status of the selected message(s).
- Delete: Select the checkbox beside one or more messages and click Delete to permanently delete messages from your Inbox.
- Change the number of messages displayed per page: Scroll to the far right and select a number from the drop-down list near the top right corner of the page.

Sending a message
- On the Course Home page, click the envelope icon on the top toolbar.
- Click Instant Messages.
- Click Classlist or Friends at the top of the page. To create a Friends list, see the next section of this article.
- If you selected Classlist in the previous step, select a course.
- To send a message to one user, click the arrow on the right side of the page beside their name.
OR
To send a message to multiple users, select the checkboxes beside their names and click Message. - Enter your message text and click Send.

As messages are exchanged, you can click the View All link to see the entire conversation. These conversations remain accessible in your Inbox history.

Creating a Friends list
Your Friends list can include anyone from any course you are enrolled in.
Adding friends from a course
- In the Instant Messages window, click Classlist at the top of the page.
- Select the checkbox beside each user you want to add.
- Click Add.
Removing friends
- In the Instant Messages window, click Friends at the top of the page.
- Check each box next to each friend you want to remove.
- Click Remove.
- Click Yes in the pop-up window that is displayed.


Changing instant message settings
- In the Instant Messages window, scroll to the far right and click Settings in the top right corner of the page.
- Select your Filtering and Sorting options:
- Friends List Filter: Show All friends or only friends who are Online in your Friends list.
- Inbox: Sort messages by sent date, first name, or last name.
- Friends: Sort your Friends list by first name or last name.
- Classlist: Sort your Classlist by first name or last name.
- Click Save to apply the settings.


ADDITIONAL REFERENCES: