Instant Messaging in myCourses


OVERVIEW

Target audience: Students

You can use the Instant Messages tool to send and receive instant messages from other members of your course, whether online or offline. The Instant Messages tool is accessed through the envelope icon on the top toolbar of all pages in myCourses.

In this article:

information

NOTE: For Instructors

Find documentation at Use Instant Messages in myCourses in the Teaching and Learning Knowledge Base.

Viewing and replying to messages

  1. Click the envelope icon on the top toolbar.

    View Messages

    The author’s name and the first few lines of the text will appear in a drop-down area.

  2. Click the text to go directly to the message in your Inbox.
  3. Enter your reply in the text box at the bottom of the window and click Send.

From the Inbox, you can do the following:


Sending a message

  1. On the Course Home page, click the envelope icon on the top toolbar.
  2. Click Instant Messages.
  3. Click Classlist or Friends at the top of the page. To create a Friends list, see the next section of this article.
  4. If you selected Classlist in the previous step, select a course.
  5. To send a message to one user, click the arrow on the right side of the page beside their name.
    OR
    To send a message to multiple users, select the checkboxes beside their names and click Message.
  6. Enter your message text and click Send.

    Classlist Messages

    As messages are exchanged, you can click the View All link to see the entire conversation. These conversations remain accessible in your Inbox history.


Creating a Friends list

Your Friends list can include anyone from any course you are enrolled in.

Adding friends from a course

  1. In the Instant Messages window, click Classlist at the top of the page.
  2. Select the checkbox beside each user you want to add.
  3. Click Add.

Removing friends

  1. In the Instant Messages window, click Friends at the top of the page.
  2. Check each box next to each friend you want to remove.
  3. Click Remove.
  4. Click Yes in the pop-up window that is displayed.

    Friends


Changing instant message settings

  1. In the Instant Messages window, scroll to the far right and click Settings in the top right corner of the page.
  2. Select your Filtering and Sorting options:
    • Friends List Filter: Show All friends or only friends who are Online in your Friends list.
    • Inbox: Sort messages by sent date, first name, or last name.
    • Friends: Sort your Friends list by first name or last name.
    • Classlist: Sort your Classlist by first name or last name.
  3. Click Save to apply the settings.

    Filtering and Sorting Messages


references

ADDITIONAL REFERENCES: