* About: Office 365 ProPlus apps

Service overview | Who can use it | How to request & access | Cost | Availability | FAQs | Best practices & policies | Training & documentation | Support

Service overview



Before installing or upgrading Office 365 apps on a McGill-owned workstation or laptop, check with your IT System Administrator.

McGill IT Services provides Office 365 apps at no charge to all students, faculty and staff members (except casual staff). It includes the following Office applications:

The full version of Office 365 ProPlus can be installed on up to 5 Windows & Mac computers and 5 iPad, Android and Windows tablets. In addition, the Office Mobile version can be used on your iPhone, Android and Windows smartphones.


NOTE: Regarding integration of Office 365 apps with OneDrive

The Office 365 ProPlus apps can be used to save files to/ access files stored on McGill's OneDrive for Business.

Be careful about storing any institutional data on OneDrive or any other cloud service. Make sure you are not in violation of McGill's Cloud Directive. See Cloud Services at McGill for additional information.

For information about other Office 365 components and their availability at McGill, see Office 365 @ McGill on the IT Services website.

Who can use it



Not Eligible





Faculty and Staff


Retired Faculty and Staff



Retired Staff with Post Retirement Appointment


Emeritus/Emerita Academic staff 



Researchers who have a McGill appointment


Post doctoral fellows


Casual staff


Teaching assistants (only if they are also students)




How to request & access the service

Download the software suite from the Microsoft Office 365 site. Use your McGill Username & Password to sign in.

You need to be connected to the internet the first time you run one of the Office 365 ProPlus apps, so that the activation process can be completed. After that, you only have to connect to the internet at least once every 30 days to check the status of the subscription (this is done transparently).

Installation on PC/Mac

  1. Log in to Microsoft Office 365 site. You will have to enter your McGill Username once, then a login popup will appear.
    • Login: McGill Username, e.g. jane.smith@mail.mcgill.ca (same as myMcGill, myCourses, etc.)
    • Password: McGill Password (same password as myMcGill, myCourses, etc.)
  2. Once logged in, you will be brought to the Home page of the Office 365 portal.
  3. Select Install Office

    Install Office

    Note that the default download is Office 365 apps. You may wish to click Other install options to be able to select a specific version of Office apps. If you aren't sure which version to install, see Choose between the 64-bit or 32-bit version of Office

    REMINDER: Faculty and staff members should not be installing the Office apps on McGill-supported computers.

  4. Save and Run the installation file and follow the prompts to complete the installation.
  5. When you activate Office 365 ProPlus apps on your computer, make sure to enter your McGill Username (e.g. jane.smith@mail.mcgill.ca), and not some other non-McGill email address.

Installation on iOS Devices (iPhone, iPad and iPod Touch)

  1. Go to the iTunes store and search for the Office apps you want to install.
  2. Install each app separately on your device.
  3. After the installation is complete, open the app.
  4. When prompted, enter your McGill Username. Next, select Organization account and enter your McGill Password.
Note: Office 365 mobile apps are supported on the two latest versions of iOS.

Installation on Android Devices (phone, tablet) 

  1. Go to the Google Play store.
  2. Search for Microsoft Office Mobile. It allows you to access, view and edit MS Word, Excel, PowerPoint, and OneNote documents.
  3. Install the Microsoft Office Mobile app on your phone.
  4. After the installation is complete, open the app.
  5. When prompted, enter your McGill Username. Next, select Organization account and enter your McGill Password.


There is no cost for this service.


Office 365 apps are available to students as long you remain at McGill.

Generally, there is a 1-month grace period after your official McGill status changes (e.g., you are no longer listed as a student or staff member); once that time is up, the software will enter a state of reduced functionality (read-only).

However, an exception is made for non-retiring teaching faculty, who will be given a 12-month grace period in order to cover the time between academic appointments.

You will be notified by email, at your McGill email address, approximately one month before the license expires.

Frequently asked questions

See more FAQs for Office 365 ProPlus.

Best practices & policies

Training & documentation

Online training from Microsoft

User guides and support materials available from Microsoft

Office 2016 for Windows:

Office 2016 for Mac:

Mobile devices:


For sign-up/access issues, contact the IT Service Desk

For all other issues, see: