Target audience: entire McGill community
It is important to report suspicious emails to IT Services so that they can determine if there is a real threat to the McGill community, take actions to reduce the risks, such as deleting the message from our email servers and blocking malicious web addresses.
In this article:
You can quickly report a suspicious email by using the Report Message, Report Junk, or Report Phishing buttons in any Outlook app, including Outlook on the web (https://outlook.com/mcgill.ca).
Depending on the version of Outlook, the report buttons may look slightly different, but the experience will be the same. When you report an email as Junk or Phishing, it will be removed from your Inbox and immediately flagged for our email administrators, so they can act against suspicious emails even faster!
Note: If the email is already in your Junk Email folder, you do not need to report it.
Did you know we post "Phishing scam" announcements on the IT Services site when there are phishing scams targeting a sizable portion of the McGill community?
If you ever click a link in a phishing email and go on to enter your McGill credentials on a suspicious website, change your McGill Password as soon as possible. See the McGill Password Reset Checklist for instructions.
While viewing a message in Outlook, you can choose to report it as Junk, Phishing or Not Junk.
Depending on the version you use, the report buttons might look slightly different, but the experience will be the same.
Note: At this time, the Report Message buttons in the desktop versions of Outlook will not work for shared, group, or delegated mailboxes. However, you can always report suspicious messages from Outlook on the web (https://outlook.com/mcgill.ca).
You can easily report any suspicious email message by selecting it and clicking on the Report button in the horizontal action ribbon at the top of your Outlook. Please use the Report junk option to report spam and other junk mail that you don’t think is malicious, such as attempts to market goods and services, non-McGill newsletters that you never signed up for, “conference” invitations that are an attempt to acquire leads for business purposes, etc.
If you’re not sure if any email is phishing, or suspect it is, use the Report phishing button.
For extra convenience, you can also add these buttons so they appear in the top right corner of your emails, next to the Reply button.
If you have Outlook, we recommend that you report a suspicious email by using the Report Junk or Report Phishing buttons. It’s faster for you, and immediately flags the email for our email administrators, so they can act against suspicious emails even faster!
If you don’t have Outlook installed on your device, you can always report suspicious messages from Outlook on the web (https://outlook.com/mcgill.ca).
Alternatively, you’ll have to forward the suspicious email as an attachment so that our email administrators can inspect parts of the email that provide additional information about the sender and contents. They will take appropriate steps to reduce any potential damage to you and others.