Important: McGill Outlook email storage capacity reduction starting May 31st 2024
On May 31st, 2024, McGill’s Outlook email storage for all students will be reduced to 20GB to comply with Microsoft’s new Storage quota for its educational sector clients. The Outlook email storage provided to staff or faculty members will not be affected.
If you are a McGill student, please verify your current storage using the instructions in this article: How to check file storage usage in outlook.
If your current storage exceeds 20GB, start by emptying your mailbox’s deleted items. As a secondary step, go through your inbox and all its online storage folders and download any "big" attachments such as videos, PowerPoint presentations or images by saving them to another location using the Save as... option in the attachment drop-down menu and then by Removing them.
Please note: these options are only available on Outlook for PC, not on the online or Mac versions. If you only use these platforms, download the attachments then save/delete the email. (Don't forget to empty the deleted items folder after.)
If you plan on storing those files on OneDrive, be aware that OneDrive's storage will also be adjusted to 20GB starting May 31st. For more information: consult the IT Services announcement on the subject.
It is highly recommended that you use the Outlook email client on your computer and your phone/tablet. It offers a higher level of security with build-in 2FA and Modern authentication compliance and ensures that you have access to your emails wherever you are.POP3 and IMAP email protocols are to be used only if no other options are available since they do not offer the security features expected from modern connection protocols. In doubt, use the Outlook email client.
OVERVIEW
Target audience: All McGill Students, Alumni, Faculty and Staff
The following is a quick primer on terms used when discussing email, with McGill-specific examples. These terms are frequently used in the many email configuration articles in the IT Knowledge Base.
In this article:
Email server (host/service)
All Student, Alumni, Faculty and Staff email mailboxes are now hosted on Microsoft Office 365 (outlook.office365.com), a cloud-based service.
Email client or app
A software application, running on your local computer, that you use to access your email. Examples include Outlook and Mac Mail. You need to configure your email client application in order to receive mail from the email server.
Mobile App
A mobile email client from your preferred App store or installed default on your mobile device. For McGill email it is recommended to use the Outlook App from the Apple and Android stores.
Web-based email / Web app
To access your email, calendar and related features from anywhere, without having to configure an email client on your own computer, use the web based version of Microsoft Outlook (Office 365) at: https://outlook.com/mcgill.ca/
WARNING:
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- Many third-party email applications are not yet compatible with Two-factor authentication (2FA) as they use Basic authentication (username and password only).
- Due to a growing security risk, Microsoft, like other large email services, will soon be ending support for Basic Authentication.
- If your McGill account is 2FA enabled, you will no longer be able to manage your McGill email using services such as Gmail, Windows Mail and Yahoo. We strongly suggest you use one of the recommended solutions mentioned above instead.
For more information, please contact the IT Service Desk..
ADDITIONAL REFERENCES: