Target audience: Entire McGill community
McGill provides you with an email account and mailbox on Microsoft's Office 365 Exchange Online cloud service (see Email for Students, Faculty & Staff and Affiliates | Email for Alumni).
Note: The Mail app is only supported on a best-efforts basis.
In this article:
The Officially supported application to access the McGill email is Outlook for Mac. We provide the instructions to access it in the Apple Mail application as a courtesy and support for the Mail app is offered on a best‑effort basis only.
In order to support Two-factor Authentication (2FA), you need to be using Mail on macOS 10.14.6 (Mojave) or higher. In general, McGill IT Services supports the most recent version of macOS and one version prior. Get the latest macOS updates.
This setup procedure automatically detects where your McGill mailbox resides. You must have Internet connectivity to complete this setup.
To configure Mail to access your McGill email on macOS:
You may need to remove your old McGill email account from Mail before adding a new one.
To remove an email account from Mail: