- *About: Gartner technology resource library

Service overview

Gartner is a world-leading technology research and consulting company offering research, analysis, executive programs, consulting, and professional development. Gartner provides access to industry-leading resources to help strategize, plan, assess, design, and select the best approach for technology initiatives.

Who can use it?

All McGill staff, students, and faculty.

How to request & access

Always access Gartner through the All Apps tab of Microsoft 365, or follow the steps below to set up a browser bookmark or desktop shortcut. Sign in to Gartner using your McGill username and password.

NOTE: Do not bookmark the Gartner home page, you cannot use Single Sign On (SSO).

See the FAQ section below to learn how to bookmark the Gartner site correctly.

Cost

There is no cost to the user to use Gartner services.

Availability

Gartner is available 24/7, outside of scheduled and unscheduled maintenance.

Getting started

Customize your Gartner profile

When you first login, you will be asked a few questions to identify yourself and the work you do in the organization. You will also be asked to select certain areas of interest for Gartner to suggest content that might interest you.

Once you completed the short survey, you will be redirected to the Gartner home page.

Customizing your followed subjects

To customize your feeds, from the home page. Click What I follow in the top menu.

Then in the following page, click Manage.

From here, you can select your areas of interest. They are the same ones you selected when you created your profile.

To follow certain initiatives, vendors or markets, toggle-on Following.

To receive emails when new content is added, toggle-on the Add to Emails.

Saving content to your library

To save an article for future reference, click the Save icon.

Click on the folder where you’d like to store the article, or click “Add New Folder” to create a new folder.

You can access your saved articles from the My Library icon at the top right of the screen.

FAQs

How do I sign into Gartner using my SSO?

Can I sign in using my McGill username and password from gartner.com? You cannot sign in directly from gartner.com. Always sign in to Gartner from the All Apps tab of Microsoft 365 or follow the instructions on creating a bookmark or desktop shortcut (Below in the FAQ).

Why isn’t my bookmark of gartner.com/home/feed working? See above for instructions on setting up a bookmark or desktop shortcut. (Below in the FAQ)

I’m having trouble signing in with my McGill ID and password. Please contact the IT Service Desk for support with signing in to Gartner.

I’m having trouble finding a resource on the Gartner site, accessing my library, downloading article, or otherwise having difficulty with the Gartner platform. Please contact Gartner Technical Support for assistance.

How do I manage emails and notifications from Gartner? You can customize your email preferences on the Gartner website.

How do I bookmark or create a shortcut to sign in to Gartner?

Navigate to the All Apps tab of Microsoft 365.

Right-click on the McGill Gartner tile and copy the link.

The All Apps of Office 365 with McGill Gartner highlighted

Sign out of your Microsoft account.

Paste the URL you copied into a new browser window. This will take you to the Gartner SSO sign-in page.

A page prompting the user to sign in to their McGill account.

Do not sign in to your account.

Bookmark or create a desktop shortcut to this page.

Once you have created your bookmark or shortcut, click the link to sign in to Gartner.

Best practices

Access Gartner from the All Apps tab in Microsoft 365 or follow the instructions in the FAQ above to set up a bookmark or desktop shortcut. Do not bookmark your feed page or attempt to sign in from gartner.com.

Gartner resources are protected by copyright, and licensing agreements govern our access. Please respect Gartner’s intellectual property and usage policy. Gartner resource documents (or links to Gartner content) cannot be shared (a) with members external to the McGill community or (b) via email, internet posting, or other external information storage and retrieval systems. In addition, ensure that you always cite Gartner authors properly when quoting or drawing upon their work.

Training & documentation

Please see the Technical Support page for training and documentation.

Support

If you are experiencing difficulty in signing in to Gartner using SSO, please contact the IT Service Desk. For all other inquiries, contact Gartner technical support.

ADDITIONAL RESOURCES

Gartner Technical Support