OVERVIEW
Target audience: McGill Faculty and Staff who are using McGill's NEW Cisco Telephone System.
If you are new to McGill University, or you have just received a new phone account in the Cisco telephone service, this article contains a comprehensive list of resources to get you started using the Webex app as a softphone and setting up a Cisco physical phone (if applicable).
Introduction
Cisco Webex softphone
- Introduction to Webex features
- Get started with Cisco Webex softphone calling
- Call forwarding and single number reach
- Personalize your Webex softphone app
- Webex softphone calling options (hold, transfer, Conference)
- Cisco Headset 500 Series
Cisco desk phone
- Get started with your Cisco desk phone
- Call forwarding and single number reach
- Creating speed dials for your Cisco phone
Additional references
- Cisco self-care (Login required)
- Troubleshooting the Webex app
- Set and Reset PIN for Cisco Voicemail
- Cisco Voicemail
- Call forwarding and Single Number Reach in the Cisco phone system
- Cisco Webex mobile app
- Cisco Webex app for Linux
- Telephone Coordinators
- Telephone Coordinator role and responsibilities
Request forms
- Submit a telephone issue
- Cisco Webex phone add, remove, modify feature
- Request changes to the Telephone Coordinator list
- Request new Cisco softphone user account
- Advanced telephony features
FAQ
