Service overview
eSpace replaces the space management functions of FAMIS. It offers the ability to view building layouts, floorplans, several archived plans (architectural, mechanical, electrical, structural, final plans & specifications of projects [As built by professionals]).
Additionally, it provides numerous reports that are used to extract building and floor data by campus, building or floor. One of the important reports produced by this system is the report to the "Système d'information sur les locaux des universités" (SILU) which provides space usage data to the Ministry of Education.
Important: Until further notice, service requests are still being submitted through FAMIS.
To submit a service request, you must access FAMIS on the containment site. Look for the link to access the application on this Facilities website and find detailed login and usage instructions in the IT Knowledge Base.
Important for space coordinators:
Who can use it
eSpace is used by Facilities and Ancillary Services staff members as well as building directors/coordinators to visualize and manage space allocation. As an employee, you may also request access to the system if your role requires you to visualize buildings and floor plans.
eSpace is also accessible to selected consultants on renovation projects.
Access restrictions
Access to this system and update rights are only granted to the users listed above because the data it contains is sensitive.
How to request access the service
Request access to the service
End user: You must ask your Administrative Coordinator to submit the request for you.
Administrative Coordinators: Follow these instructions to request access for your employees:
- Access the webpage: https://www.mcgill.ca/facilities/resources/espace
- Scroll to the bottom of the page.
- Locate Administrative Coordinators (Restricted).
- Click on the Forms & Procedures link (Login required) to access the form and request access for your employees.
- In the Justification for access field, include how the user plans to use the service and the requested modules.
Here are the available modules:
- Building Dashboard
- Plan room
- Archidata World
- Reports
- Search
- Project Management
Accessing eSpace
- Access eSpace from this page: https://www.mcgill.ca/facilities/resources/espace.
- Click on the Login to eSpace button.
- Enter your McGill email and password in the SSO (McGill Single Sign-on) login page. You will be redirected directly to the eSpace home page.
Cost
There is no cost associated with the use and consultation of information contained in this application.
There are fees associated with archiving documents and plans in the context of project management. Such costs are reimbursed by the project.
Availability
The service is available 24 X 7, except during planned maintenance or outages. Check the home page of the IT Support site for announcements.
Frequently asked questions
When I login to eSpace, I am not taken to the SSO (McGill single Sign-on) page but rather to the eSpace login page and my login credentials are not accepted.
Send an email to espace.fmas@mcgill.ca with a short description fo the problem. Your user account is not properly set-up.
When I login to eSpace, I am taken to the McGill SSO login page but my login credentials are not accepted.
You do not have access to the system. Please follow the instructions in the section How to request the service above.
The interface is in French, and I would prefer it in English or vice-versa.
Unfortunately, you can't change the interface language on your own. Please send an email to espace.fmas@mcgill.ca and we will gladly change it for you.
While using a report, nothing happens when I click Execute report.
Configure your web browser to accept pop-up windows from eSpace by following the instructions in the IT Knowledge base or in the Report section of the eSpace's online documentation.
I have access and I am connected to eSpace but I am lacking one or more module(s).
NOTE: Access to certain modules (Reports, Plan room, SILU report, Search, Project management) is restricted.
If you wish to get access to one of the module, send an email to espace.fmas@mcgill.ca indicating which module(s) is/are missing and why you require access to them. Here is the list of available modules:
- Building Dashboard
- Plan room
- Archidata World
- Reports
- Search
- Project Management
In FAMIS, I could consult building/floor plans, why can't I have access to eSpace?
It has been decided by Facilities and ancillary services to limit access to this system because it contains sensitive information about the location of classrooms, amphitheaters and other widely used areas. Please feel free to request access (see above) if required.
Where can I consult the building and floor plans?
The building and floor plans are located in the Building Dashboard (2D versions) or Archidata World (3D view) modules of eSpace.
Where can I view the construction plans?
The plans and associated documentation are located in the Plan Room module of eSpace. NOTE: Complete access to this module is restricted to certain users in FMAS.
Where can I find the documentation for eSpace?
The documentation for eSpace can be found under the help button located at the top of the interface in the application.
Best practices & policies
If you have access to the Plan Room and are capable of exporting plans; please, be mindful.
These plans contain highly sensitive information that should not be shared with individuals that are not specifically involved in ongoing projects and do not have access to the system. If in doubt, send an email to espace.fmas@mcgill.ca to determine if the person should have access to the requested plan.
Training & documentation
You can access the system's documentation by selecting the Help button in the top-right corner of the application's home page.
Support
For any questions concerning access to the system, or if you have questions about the information it contains, including buildings information, floor plans, rooms, usage by unit, archived plans and documentation as well as reports, send an email to espace.fmas@mcgill.ca.