Service overview
SailPoint is a leading provider of secure, enterprise-level identity management products. McGill has deployed SailPoint Identity IQ (IIQ) as part of its Identity and Access Management program.
SailPoint IIQ is an on-premise solution that provides a consolidated view of all individual digital identities at McGill, including students, staff, affiliates, alumni, and casuals.
SailPoint IIQ enables identity governance and administration by allowing administrators, such as resource account sponsors and IT technical support staff, to efficiently manage identities and access.
SailPoint IIQ sources identity data from the McGill systems Banner, Workday, and Active Directory.
SailPoint IIQ supports provisioning for all Active Directory accounts: It enables McGill’s business processes by granting and removing access for individual users, as their privileges may change throughout their time with the University.
Who can use it
These are the permissions associated with authorized user groups:
- ITS service desk personnel & HR SSU: Can view identity information of individual users
- Resource account sponsors: Can renew and change sponsor information
- Managers: Can view and audit the access of their direct reports.
How to request & access the service
To access SailPoint IIQ:
- If logging in from off-campus, you must first connect to the McGill VPN.
- Go to SailPoint IdentityIQ - Home (mcgill.ca).
- Log in using your McGill username and password.
Cost
There is no cost associated with this service.
Availability
The service is available 24 X 7, except during planned maintenance or outages. Check the home page of the IT Support site for announcements.
Frequently asked questions
None available.
Best practices & policies
None available.
Training & documentation
None available.
Support
Contact the IT Service Desk.
