Introduction
OVERVIEW
Target audience: Resource account sponsors and technical support staff who have been granted access to SailPoint IIQ
The instructions in this article describe how to perform several administrative functions in SailPoint IIQ.
In this article:
- Access SailPoint IIQ
- Search for a shared mailbox or resource account
- Change sponsors on a resource account or shared mailbox
Note:
- A maximum of 3 resource account sponsors are allowed per account.
- Only full-time staff members can be sponsors.
- You can only change sponsors from this form. All other fields are for informational purposes only. To renew resource accounts, see How to renew (extend) resource accounts.
Instructions
Access SailPoint IIQ
- Login to SailPoint IdentityIQ - Home (mcgill.ca).If you are logging in from off campus, you must first connect to VPN.
- Using the hamburger menu icon select Administration then Resource Account Modify Request
Search for a shared mailbox or resource account
- Type a name on the search bar to display any accounts on which you are a sponsor. Do not use the Preview button when searching. Left click or press Enter on a name to retrieve the account information.
Alternately, using the down arrow icon on the search bar will display the list of accounts for which you are the sponsor. Select “Load More” until you have come to the end of your listings and scroll through the list.
2. Click on the account you want to view. The Modification form will open and display the information for that account.
Change sponsors on a resource account or shared mailbox
Type the sponsor's name into one of the contact fields to add or change sponsors on an account.
If you want to remove a sponsor but do not have a replacement, you can use the “None” entry for the second or third contacts to remove the names. Note that there must be a first contact for all accounts.
Click on Preview to verify the changes, then click Submit.
