Introduction
OVERVIEW
Target audience: McGill faculty and staff who sponsor non-personal accounts
As the sponsor of one or more non-personal account(s), it is your responsibility to renew them yearly. You can easily renew the account(s) you sponsor using SailPoint IIQ. These non-personal accounts can have up to three sponsors; any of the sponsor can renew them.
If you have received a notification for the extension of a non-personal account for which you are no longer the sponsor, you are still responsible for transferring the sponsorship to another employee. To do this:
- Get in touch with the new sponsor,
- determine if the account is still required,
- if it is approve the renewal,
- change the sponsor to the new sponsor using the Resource Account modify Sponsor Request form in IIQ.
Note: You may be listed as a sponsor for several non-personal accounts. Each account must be renewed separately. If you do not renew them, they will be closed, eventually deleted, and access will be lost.
Instructions
Logging in to SailPoint IIQ
Non-personal account renewal is performed in SailPoint IIQ, McGill’s identity and access management solution. Log in to SailPoint IIQ using your McGill username and password or click on the link in the notification email you received from IIQ.
If you are not on campus, you will need to connect to the McGill Virtual Private Network (VPN) to access Group Manager.
You will receive a notification email 30 days before the expiry of each non-personal account to remind you of the need to renew it.
Renewing (extending) your non-personal account(s)
-
- Click My Work, then Work Items. (If you are not on campus, you will need to connect to the McGill Virtual Private Network (VPN)to access Group Manager.)
2. In Work Items, select the resource account which needs to be renewed. Click View to open the renewal form.
3. On the first page of the form, you will see the details of the non-personal account. Click Next.
4. On the second page of the form, click Confirm Expiry Date extension. This extends the non-personal account by one year.
Note:
- You can only renew non-personal accounts for one year using this method. To renew for a shorter period, please contact the IT Service desk. Renewals of more than one year are not available.
- Sponsor changes should be made after an account is renewed.
