Service overview
Power Automate is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.
Here are a few examples of what you can do with Power Automate:
- Automate business processes
- Orchestrate processes end-to-end and trigger microservices
- Send automatic reminders for tasks that are past due
- Move business data between systems on a schedule
Who can use it?
PowerAutomate is automatically available for all McGill staff with our Microsoft 365 license.
How to request access & access
Power Automate is included in all staff Microsoft 365 license.
To access it:
- Head to the Microsoft 365 portal and login with your McGill credentials.
- Click on Applications.
- Click on Power Automate then refer to the Training section for guidance on how to use it.
Cost
There is no cost associated with this service.
Availability
The service is available 24 X 7, except during planned maintenance or outages. Check the home page of the IT Support site for announcements.
Frequently asked questions
We use a flow created by a colleague who has left McGill. The flow no longer works. Can you solve the problem?
We can reassign the orphan flow. Follow the process in the Support section below to request a flow reassignment.
Can you create a flow for me?
We recommend that pilot users are familiar with citizen development and can build their flow(s) independently. IT Services is not responsible for creating flows for users.
We use a flow created by a colleague who has left McGill. The flow needs updating. Can you update it?
We recommend pilot users be familiar with citizen development and can independently build their flow(s). IT Services will not update flows for users.
I’d like to set a flow between Service Now and SharePoint. Is it possible?
This type of flow requires a premium connector, which McGill does not provide.
Do you provide support for Power Apps?
Power Apps is another part of Power Platform and is therefore out of scope. Consult the diagrams below to see what is in scope for the Power Automate pilot.
Best practices & policies
We advise adding an owner other than the creator to manage the flow if the creator’s account is deleted (e.g., a staff member leaves McGill or a student graduates).
Training & documentation
Support
For access/authentication issues and basic support, contact the IT Service Desk.