Service overview
MyCreds™: new service offered by McGill’s Enrolment Services unit built in collaboration by ARUCC (the Association of Registrars of the Universities and Colleges of Canada) and the vendor Digitary. The new service will allow students and alumni to have a secure digital credential sharing wallet via an online platform. The service will consist of two components:
- Staff online portal: select staff members from Enrolment Services will be able to login (using SSO) to the MyCreds™ staff portal. This will allow them to upload various documents (forms, proof of enrolment letters, custom enrolment letters…), digitally sign and authenticate these documents and issue them to students. This process ensures that they can securely share them with third-parties. Select staff members from the School of Continuing Studies will also use this service to create and issue badges (for micro-credentials) to their students.
- Students' online portal: when a document has been issued for a student by McGill through the MyCreds™ staff portal, they will be prompted to register for the MyCreds™ student portal. They can login using SSO or create an account. They will then be able to view and/or securely share their document with third parties after paying a fee. SCS students will be able to share their badges using the platform as well.
- Minerva ES Services (Enrolment Services eStore): students and alumni can login to Minerva and access the ES Services (Enrolment Services eStore) functionality to request official electronic transcripts among other forms and documents to be generated for them and made available on the MyCreds™ platform. Once students/alumni request an electronic official transcript, there is an API integration that runs every 5 minutes to process these requests and send the eTranscripts to the MyCreds™ platform.
Who can use it
- Current McGill students
- McGill alumni
- Approved staff in Enrolment Services and the School of Continuing Studies
How to request access the service
McGill students and alumni will receive an email asking them to register on the platform. This email will be sent once a document they've requested is made available to them on the MyCreds™ platform and is ready to be viewed and shared. To access MyCreds™ Students Portal, students and alumni can use their McGill Credentials by clicking on "Sign in with your Education Provider" and then choosing "McGill" from the drop-down list.
Enrolment Services SIS Security grants access to approved McGill staff on a case-by-case basis.
To request access to the MyCreds™ Staff Portal:
- Before MyCreds™ went live, SIS Security added all Enrolment Services staff who had been approved to access the MyCreds™ Staff Portal. If you work in Enrolment Services and do not have MyCreds™ access or are missing access simply fill out the SIS security web form. You must specify your role and why you need to access MyCreds™. You will be notified when SIS Security has approved your request.
How to access MyCreds™ (all users):
- Select staff members approved to use this service can access the MyCreds™ Staff Portal using this link: https://mcgill.member.mycreds.ca/
- Students and alumni can access the MyCreds™ Student Portal using this link: https://learner.mycreds.ca/
Cost
McGill staff: There is no cost associated with this service.
Students and Alumni will need to pay a fee to share their documents with third parties using MyCreds™.
Availability
The service is available 24 X 7, except during planned maintenance or outages. Check the home page of the IT Support site for announcements.
Frequently asked questions
How can I access this service if I am a staff?
Select staff members approved to use this service can access the MyCreds™ Staff Portal using this link: https://mcgill.member.mycreds.ca/
How can I access this service if I am a student/alumni?
Students and alumni can access the MyCreds™ Student Portal using this link: https://learner.mycreds.ca/
As a staff member, do I need to use VPN when off-campus to access this service?
Yes. For staff, it is important to authenticate using VPN.
As a student do I need to use VPN when off-campus to access this service?
No. For students it is not necessary to authenticate with VPN, the portal will be accessible.
Best practices & policies
By the Policy on E-mail Communication with Students, students must be able to receive notifications sent to their McGill email address from the University.
Training & documentation
Watch a series of videos about how to access and use MyCreds™.
Support
- Students and alumni can contact Service Point for any general inquiries.
- Enrolment Services staff members can contact IT services to request support related to any technical enquiries regarding the Minerva ES Services (Enrolment Services eStore) or the integration supporting the issuing of electronic transcripts.
- School of Continuing Studies students can contact the school for any enquiries regarding "Badges/Micro-credentials"
- If you can't access the application using your McGill credentials, contact Service Point or the School of Continuing Studies (for badges/Mirco-credentials only).